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Home Health Guarantee

Our Lifetime Health Guarantee

Last Updated: August 20, 2026
2 Years Genetic Guarantee
100% Vet Examined
Full Vaccination Records
Lifetime Breeder Support

On This Page

  • 1. Our Commitment
  • 2. Pre-Delivery Health Screening
  • 3. What's Covered
  • 4. What's Not Covered
  • 5. The 72-Hour Vet Visit
  • 6. Filing a Claim
  • 7. Remedies
  • 8. Vaccination Schedule
  • 9. Contact Us

Have a health question about your companion?

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At 4 Ever Puppies, the health and wellbeing of every companion is our top priority. This Health Guarantee outlines the protections included with every puppy and kitten adoption, what is and isn't covered, and the steps to take if a covered condition arises. This guarantee is provided in addition to, and does not limit, any rights you may have under applicable state law.

1 Our Commitment

Every companion placed by 4 Ever Puppies is guaranteed to be in good health, free from any life-threatening congenital or hereditary condition, at the time of delivery or pickup. We back this commitment with a written 2-year genetic health guarantee against major hereditary conditions common to the breed.

2 Pre-Delivery Health Screening

Before any puppy or kitten leaves our care, they undergo a thorough health screening process:

  • Full physical examination by a licensed, independent veterinarian
  • Age-appropriate vaccinations administered on schedule
  • Deworming treatment completed per veterinary guidelines
  • Health certificate issued for travel (required for delivery)
  • Visual and physical inspection for any signs of illness or parasites

3 What's Covered

Our health guarantee covers the following, subject to the terms outlined in this document:

Covered

  • Major life-threatening congenital defects
  • Hereditary conditions common to the breed
  • Parvovirus or Distemper (if diagnosed within 7 days of delivery)
  • Hip/elbow dysplasia (large breeds, within guarantee period)
  • Heart murmurs graded III or higher at birth

Not Covered

  • Illness or injury caused by improper care after adoption
  • Parasites, coccidia, or giardia (treatable, minor conditions)
  • Conditions caused by failure to follow vet-recommended care
  • Minor cosmetic issues (coat color, markings, bite alignment)
  • Allergies or conditions developed after 2 years of age

4 What's Not Covered — Additional Detail

This guarantee does not cover conditions resulting from accidents, neglect, improper diet, failure to vaccinate on schedule, or any other care-related issue occurring after the companion has left our facility. Additionally, this guarantee is void if the required 72-hour veterinary examination (see Section 5) is not completed and documented.

Failure to schedule the mandatory 72-hour vet check will void this health guarantee in its entirety.

5 The 72-Hour Vet Visit

To keep this guarantee valid, you are required to take your new companion to a licensed veterinarian of your choice within 72 hours of delivery or pickup. This visit serves to confirm your companion's health and document baseline wellness. Please retain a copy of the veterinary report — it may be requested if you ever need to file a claim.

6 Filing a Claim

If your veterinarian diagnoses a condition you believe is covered under this guarantee, please follow these steps:

  1. Contact us within 48 hours of diagnosis at [email protected]
  2. Provide a written veterinary diagnosis, including test results if applicable
  3. Allow us the opportunity to have the diagnosis confirmed by a veterinarian of our choosing, at our expense, if requested
  4. Our team will review your claim and respond within 5–7 business days

7 Remedies

If a claim is approved under this guarantee, 4 Ever Puppies will, at our sole discretion, offer one of the following remedies:

  • Replacement with a comparable puppy or kitten of equal value, when available
  • Reimbursement of reasonable veterinary costs directly related to the covered condition, up to the original purchase price
  • A partial refund, to be determined on a case-by-case basis

This guarantee does not provide for a full refund of the purchase price in combination with keeping the companion, except where required by applicable state law.

8 Vaccination Schedule

Below is a general overview of the vaccination schedule your companion will have received prior to adoption. Your veterinarian will advise on booster timing going forward.

AgeVaccination / Treatment
6 WeeksFirst round of core vaccinations + initial deworming
8 WeeksSecond round of vaccinations + health certificate exam
10–12 WeeksThird round (if applicable) + final pre-travel deworming
At DeliveryComplete vaccination records & health certificate provided

9 Contact Us

If you have questions about this Health Guarantee or need to report a health concern, please contact our health guarantee team:

  • Email: sales@4ever-puppies.com
  • Phone: +1 (929) 274-1002
  • Hours: Mon–Sat, 9AM–7PM EST

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4Ever Puppies Trusted Since 2014

A family-run breeder network connecting loving homes with healthy, ethically-raised puppies and kittens — backed by a lifetime health guarantee.

AKC Registered Health Guaranteed

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    WESTLAKE, OH 44145
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